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HelpAlong is a dedicated service provider proudly registered with the National Disability Insurance Scheme (NDIS) in Australia. Our primary focus is on delivering comprehensive support to individuals with disabilities. We thrive in sectors where the pillars of successful relationships are built on care, quality service, and empathy.

Tailored NDIS services for your unparalleled journey

Whether you’re just starting your journey with NDIS or in need of continuous support, our team is committed to ensure that connecting with a SERVICE PROVIDER is a smooth and comforting process. We know how important it is to communicate quickly and clearly. You can reach us through any of these channels, and let’s begin this journey together:

VISIT OUR OFFICE

If you prefer face-to-face interaction, you’re welcome to visit our office at 14/104 Gympie Road, Strathpine QLD 4500. Our team will be delighted to meet with you and discuss how HelpAlong can support your unique NDIS journey.

GIVE US A CALL

For a more immediate connection, give us a call at (07) 2111 1486. Our friendly and knowledgeable team is ready to assist you during our business hours.

DROP US AN EMAIL

Feel free to send us an email at info@helpalong.com.au for any inquiries, questions, or information you may need. Our inbox is monitored regularly, ensuring timely responses to your queries.

FEEDBACKS & COMPLAINTS

Providing Feedback

Your positive experiences inspire us to continue delivering exceptional service. If you've encountered a team member who has gone above and beyond or if our services have made a positive impact on your NDIS journey, we'd love to hear about it. 

Addressing Concerns

If, at any point, you feel that our service falls short of expectations, we want to hear about it. Your concerns are taken seriously, and we are committed to addressing them promptly and effectively. You can submit a formal complaint through our online complaints form or call us on (07) 2111 1486 to speak to our friendly team.

Our Commitment

We are dedicated to resolving complaints transparently and fairly. Every piece of feedback and every concern are opportunities for us to learn and improve. Rest assured, your privacy and confidentiality are paramount throughout this process.

Oops! The eligibility criteria do not match.

Thank you for expressing interest in joining HelpAlong Pty Ltd. We appreciate your time and effort.
Please note that eligibility to work in Australia is a mandatory requirement for all applicants. Unfortunately, if you are not entitled to work in Australia, we are unable to proceed further with your application. We encourage you to explore opportunities that align with your eligibility. Thank you for your understanding.

WE ARE HERE TO HELP YOU.

  • HELP
  • ASSIST
  • GUIDE
  • SUPPORT
  • EMPOWER

At HelpAlong, we believe that your feedback is invaluable. Whether it's a compliment, suggestion, or concern, your voice plays a crucial role in shaping the quality of support we provide. We are committed to creating an open and transparent environment where your experiences matter.

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