icon

HelpAlong is a dedicated service provider proudly registered with the National Disability Insurance Scheme (NDIS) in Australia. Our primary focus is on delivering comprehensive support to individuals with disabilities. We thrive in sectors where the pillars of successful relationships are built on care, quality service, and empathy.

  • Home |
  • Bare Below the Elbows

Bare Below the Elbows

  • 30 January 2026

In disability support, our hands are one of the main ways we provide care. From assisting with personal tasks to supporting daily routines, hand hygiene plays a direct role in keeping participants safe. One small change in how we dress at work can make a meaningful difference in reducing infection risk. This is where Bare Below the Elbows comes in.

 

Queensland Health requires this practice across healthcare settings and HelpAlong has adopted it within our services. It is a practical approach that supports safe care, reduces infection risk and helps prevent injury during hands-on support.

What Bare Below the Elbows means

Bare Below the Elbows focuses on keeping the hands, wrists and forearms free from items that interfere with effective hand washing. When skin is clear and accessible, hand hygiene is more effective and easier to maintain throughout the day.

 

This means:

  • Wristwatches and bracelets are removed so wrists can be fully cleaned
  • Rings with stones or ridges are removed as they trap bacteria
  • A single plain flat band may be worn where it does not interfere with hand hygiene
  • In high-risk tasks such as personal care, all rings are removed
  • Sleeves are rolled or pushed above the elbow to prevent contamination
  • Fingernails are kept short, clean and natural
  • Artificial nails and nail polish are avoided
  • Wrist and forearm jewellery or body modifications are removed during care tasks

 

These steps help keep hands clean and reduce the chance of germs spreading between people, surfaces and environments.

Why this matters

Research shows that jewellery and long sleeves increase the number of bacteria on the skin, including organisms that cause infection. When hands and forearms are clear, washing and sanitising becomes more effective and consistent. This reduces the risk of healthcare associated infections and protects both participants and staff.

 

Bare Below the Elbows also supports safer manual handling. Without jewellery or loose clothing, there is less risk of scratches, snagging or injury during support tasks.

Your WHS responsibilities

Following infection control procedures forms part of your duty of care under Workplace Health and Safety requirements. Skin integrity matters too. Any cuts, grazes or dermatitis must be covered with a waterproof dressing before providing support. If you experience ongoing skin issues that affect hand hygiene, report this so the right support can be provided.

A shared commitment to safe care

Bare Below the Elbows is a simple habit that strengthens the safety of every interaction. It shows respect for the people we support and reinforces our commitment to providing care that is clean, safe and consistent.

 

Each time you roll up your sleeves and remove jewellery before providing support, you are taking an active step in protecting health and wellbeing across our services.

FEEDBACKS & COMPLAINTS

Providing Feedback

Your positive experiences inspire us to continue delivering exceptional service. If you've encountered a team member who has gone above and beyond or if our services have made a positive impact on your NDIS journey, we'd love to hear about it. 

Addressing Concerns

If, at any point, you feel that our service falls short of expectations, we want to hear about it. Your concerns are taken seriously, and we are committed to addressing them promptly and effectively. You can submit a formal complaint through our online complaints form or call us on (07) 2111 1486 to speak to our friendly team.

Our Commitment

We are dedicated to resolving complaints transparently and fairly. Every piece of feedback and every concern are opportunities for us to learn and improve. Rest assured, your privacy and confidentiality are paramount throughout this process.

Oops! The eligibility criteria do not match.

Thank you for expressing interest in joining HelpAlong Pty Ltd. We appreciate your time and effort.
Please note that eligibility to work in Australia is a mandatory requirement for all applicants. Unfortunately, if you are not entitled to work in Australia, we are unable to proceed further with your application. We encourage you to explore opportunities that align with your eligibility. Thank you for your understanding.

WE ARE HERE TO HELP YOU.

  • HELP
  • ASSIST
  • GUIDE
  • SUPPORT
  • EMPOWER

At HelpAlong, we believe that your feedback is invaluable. Whether it's a compliment, suggestion, or concern, your voice plays a crucial role in shaping the quality of support we provide. We are committed to creating an open and transparent environment where your experiences matter.

Name