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HelpAlong is a dedicated service provider proudly registered with the National Disability Insurance Scheme (NDIS) in Australia. Our primary focus is on delivering comprehensive support to individuals with disabilities. We thrive in sectors where the pillars of successful relationships are built on care, quality service, and empathy.

Get In Touch

Call Now
(07) 2111 1486 | 0457 429 929
Quick Email
info@helpalong.com.au
Office Address
14/104 Gympie Road, Strathpine QLD 4500

Our Services

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HelpAlong Short-Term Respite & MTR for NDIS Participants across South East Queensland

Short-Term Respite (STR) and Medium-Term Accommodation (MTA) for NDIS participants

Short-Term Respite (STR) offers a person with a disability the chance to enjoy a stay away from their family home, increase their independence, meet new people, and learn new skills, while having their disability support needs met.

STR is also great for families. Caring for someone can be quite involving, and a break is always welcome to rejuvenate. STR allows them to put their caring responsibilities to the back of their mind when or if they need some time out to recover.

Medium-Term Accommodation (MTA) is housing you can stay in for up to 90 days. MTA might be an in-between solution if you have been in the hospital or rehab and need some extra care before you return home.

Both these categories include accommodation in a suitable facility, other supports and services like food, personal care and support and activities can be discussed and curated as per your request.

Have more questions about Short-Term and Medium-Term Accommodation with HelpAlong? We are always there to support you!

Chat to our team on (07) 3544 6994 about how you might use this funding or other support categories or click the link below to connect with us.

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Copyright © 2024. All rights reserved. HelpAlong Pty Ltd | ABN: 84 648 679 841 ACN: 648 679 841 NDIS PROVIDER NO: 4050101656

FEEDBACKS & COMPLAINTS

Providing Feedback

Your positive experiences inspire us to continue delivering exceptional service. If you've encountered a team member who has gone above and beyond or if our services have made a positive impact on your NDIS journey, we'd love to hear about it. 

Addressing Concerns

If, at any point, you feel that our service falls short of expectations, we want to hear about it. Your concerns are taken seriously, and we are committed to addressing them promptly and effectively. You can submit a formal complaint through our online complaints form or call us on (07) 2111 1486 to speak to our friendly team.

Our Commitment

We are dedicated to resolving complaints transparently and fairly. Every piece of feedback and every concern are opportunities for us to learn and improve. Rest assured, your privacy and confidentiality are paramount throughout this process.

Oops! The eligibility criteria do not match.

Thank you for expressing interest in joining HelpAlong Pty Ltd. We appreciate your time and effort.
Please note that eligibility to work in Australia is a mandatory requirement for all applicants. Unfortunately, if you are not entitled to work in Australia, we are unable to proceed further with your application. We encourage you to explore opportunities that align with your eligibility. Thank you for your understanding.

WE ARE HERE TO HELP YOU.

  • HELP
  • ASSIST
  • GUIDE
  • SUPPORT
  • EMPOWER

At HelpAlong, we believe that your feedback is invaluable. Whether it's a compliment, suggestion, or concern, your voice plays a crucial role in shaping the quality of support we provide. We are committed to creating an open and transparent environment where your experiences matter.

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